Address Changes

  1. Log onto RAMweb
  2. Select “Manage My Student Record”
  3. Select “Change My Address”
  4. Once you are redirected, choose either Mailing Address or Local Address
  5. Fill in the blanks for your new address and then click “Validate”
  6. It will return to ask you to select one of the addresses listed or click on “Submit”

Legal Name (including Last Name), Social Security Number, Legal Gender or Sex Marker, and/or Date of Birth Changes

  1. Log onto RAMweb or RAMrecords
  2. Select the “Manage My Student Records” link under the Records section
  3. On the next page, select “Legal Name,” “Social Security Number,”Legal Gender or Sex Marker,” or “Date of Birth,” depending on what you would like to change.
  4. Complete the online form and upload the required documentation through the secure document upload.

Phone Changes

You may update your Telephone Number or your Billing Telephone Number through the “Change My Telephone” link on RAMweb or RAMrecords.

Preferred First Name

In keeping with CSU’s Principles of Community, we recognize students may choose to be known by a preferred first name other than their legal name. Preferred first names may be a middle name, anglicized name, one in alignment with a student’s gender identity, a professional name, or a nickname. 

Preferred first names are displayed alongside legal last name (surname) in University systems and records and are used to identify students in the classroom and other places on campus. The University makes every effort to have preferred first names appear throughout our systems, where possible, but your legal first name may be necessary for official University business.

Preferred First Name vs. Legal Name Usage

The table below outlines where to expect your preferred first name to be used and where to expect your legal name to be used. 

Area of CSUPreferred NameLegal Name*Exception
Official & Unofficial Academic TranscriptsYes
FAMwebYes
Diploma*Yes*Students can provide a preferred name through Registration Ready as their graduation term approaches. Refer to the “Additional Preferred First Name Information” at the bottom of the page for more information.
Class RosterYesYes
CSU DirectoryYes
Enrollment & Degree VerificationsYes
Billing, Financial Aid (including COF), & CollectionsYes
Insurance Records Yes
Legal Housing ContractsYes
Military & Veteran ServicesYes
Passport Names for International StudentsYes
NCAA ReportsYes
Advisee RostersYesYes
CanvasYes
HousingYes
CSU Health NetworkYes
eIDYes
CSU Email SystemYes*To change your first.last name email alias, log into the eID system, hover over “Modify Your eID,” and then select “Email Settings.”

About your Preferred First Name

After submitting a preferred first name in RAMweb, your preferred first name will be used in the following University processes:

For information on entering your preferred diploma name or changing your first.last name email alias, refer to the “Additional Preferred First Name Information” at the bottom of the page.

How to change your Preferred First Name

Visit RAMweb

  • Sign in with your eID and password
  • Select the Menu on the top right corner
  • Select “Records” on the right hand side, near the bottom
  • Choose “Manage Student Record”
  • Select “Preferred First Name”
  • Choose the “Edit” button on the top right corner of the box
  • Enter your preferred first name and submit

Preferred first names may not be obscene, offensive, or disruptive. The University reserves the right to remove a preferred first name if it contains this language. Please follow up with the Office of the Registrar upon notification that your preferred name has been removed to make further adjustments.

A preferred first name should:

  • Be free of special characters (ex: ‘!@%&()$*)
  • Start with a capital letter
  • Follow the guidelines listed above
  • Accurately represent how you want to be addressed on campus

You may need to make the following changes on campus regarding your Preferred First Name:

Email:

  • Email Alias: Change First.Last name email alias by logging into the eID system, hovering over “Modify Your eID,” and then selecting “Email Settings.”

Diploma Name:

  • As you approach graduation, one of your Registration Ready items in RAMweb will be entering your preferred diploma name. This will also be the name used in the Commencement Program. If you want your preferred first name to be used, you can enter it in the “First Name” field when completing this Registration Ready step. If there is no diploma name on file, we will default to and use your legal name.

RamCard:

  • RamCards will default to your legal name. Preferred first names may be added to your RamCard after your preferred name has been submitted via RAMweb.

To add your preferred first name to your RamCard:

  • Enter your preferred first name in RAMweb
  • Wait 3 business days for your preferred first name to take effect in University systems
  • Go to the RamCard Office to request that your preferred first name be added. Visit the RamCard site for additional details about getting your RamCard.